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Customer Support


Context Help

If you lose your way inside our Control Panel, the very first thing you should do is press the Help button, which is present on each and every page. A context menu will show up. It comprises comprehensive info about all the actions that you can perform on the given page. Each popup opens on the very same page so that you can swiftly return to your work.

Video Tutorials

We have an extensive variety of educational videos illustrating how to use our Control Panel. They're created for those of you who would like to see how things are getting done rather than only reading articles. In this way, everyone can swiftly get to know our web hosting Control Panel by merely watching our step-by-step instructional videos.

F.A.Q.

If you can't discover the solution you need, take a gaze at our extensive FAQ database, which contains questions asked by real clients and offers real solutions. We regulary "revamp" our FAQ section with new Q&A's in order to cover all the new additions and innovations related to our web hosting platform.

Ticketing System

If you still can't find the solution you need in the FAQ section either, you can get in touch with our great team of support engineers available 24-7-365 and eager to assist you with any problem. Each trouble ticket you open will be answered in less than 60 minutes (the average trouble ticket response time being about twenty minutes), so you will not have to wait a long time to get an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 188999

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

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